FAQ

What is the TablePi?

The TablePi is an automated stand alone system for use in photogrammetric scanning of objects.  It is  essentially an electronic turntable that is capable of piloting a wide range of DSLR cameras.

Does the TablePi support the use of multiple cameras?

Yes.  TablePi currently supports either 1 camera or 3 cameras at a time.  Future updates include plans to release camera modules allowing a user to capture using an array of devices.

What is included with the TablePi?

The TablePi kit includes a touch screen, a plug-in and play turn table, a 5v power supply, a 12v power supply, a BlueTooth micro keyboard with trackpad, a USB mass storage device and a carry case.

Does the TablePi create 3D models?

No.  The TablePi simply helps a person capture a sequence of images of an object for use in photogrammetric software at a later time.

How heavy can an object to be scanned be?

TBC

Does the TablePi need a separate computer to operate?

No.  The TablePi comes with a separate computer with touch screen.

What is the difference between a MKI and MKIII TablePi?

The MKI is a prototype made from Lego and driven by an Arduino UNO.  It is no longer in development and is no longer fully supported: the plans are available on Github for people who are interested in building one.  The MKIII is our commercial product based on the RaspberryPi, that is fully supported and under continuous research and development.

What happened to the MKII TablePi?

The MKII was an experimental model similar to the MKIII that existed prior to the spinning out of PalaeoPi Ltd.  Only one was ever made.

My machine isn’t working like expected, what can I do?

There are a few options available, all depending on the level of service agreement you have with us and if you have a one off or a rental machine.  In the first instance you can either check out the documentation or contact us here.

I bought a one off machine with no service agreement, what level of support can I expect?

Customers who own a machine outright with no service agreement may contact us here.  We will aim to respond within 48 hours.  If your machine breaks unexpectedly under normal use and it is still under warranty, you may send it back to us for repair.  If you change your mind about the level of service you would like for your machine, you can always purchase one of our optional bolt-ons.

I have lost or broken some of the components of machine, what can I do?

There are a few options available, all depending on the level of service agreement you have with us and if you have a one off or a rental machine.  In the first instance you can contact us here.  If you have a service agreement or the machine is still under warranty, you might be able to send it back to us for repair or replacement.

How do I renew my service contract?

To renew a service contract, contact us here for a quote!